aq777's Privacy Policy

1 Introduction & Scope

Welcome to the aq777 platform. This Privacy Policy ("Policy") explains how aq777 ("we", "our", or "platform") collects, stores, uses, and protects your personal information.

This Policy applies to our website, mobile platform, and all related services. By creating an account or using our services on aq777, you are considered to have accepted the terms of this Policy.

Our services are intended only for individuals aged 21 or older. If a minor uses our platform, their guardian is responsible. We do not knowingly collect information from minors.

2 What Information We Collect

aq777 may collect your information in various ways. The types of information collected are described in detail below:

2.1 Information You Provide Directly

Information you provide when you open an account or contact us:

• Full name and date of birth
• Email address and mobile number
• Password (stored in encrypted form — never in plain text)
• National ID or passport details (for identity verification)
• Payment information (bKash, Nagad, or Rocket account number)
• Messages and documents provided during contact

2.2 Automatically Collected Information

Information automatically collected when you use our platform:

• IP address and device identifier
• Browser type, operating system, and device model
• Date, time, and session duration when accessing the platform
• Pages visited and links clicked
• Referral source (where you came from before visiting our site)
• Cookie and local storage data

2.3 Gaming Activity Information

• Deposit and withdrawal amounts and transaction history
• Game type, bet amount, and results
• Bonus usage history
• Account balance change logs

3 Purpose of Using Your Information

aq777 uses your information only for the following legitimate purposes:

4 Sharing Information with Third Parties

aq777 never sells your personal information. However, limited information may be shared in specific circumstances:

4.1 Service Provider Partners

We work with trusted technology partners to operate the platform. These partners may only process information for specific tasks as outlined in their contracts. This includes game software providers, payment processing services, and technology infrastructure providers.

4.2 Legal Obligations

We may be required to provide information to relevant authorities under a court order, government directive, or legal requirement. In such cases, we always provide only the minimum information necessary.

4.3 Business Transfers

In the event of a business merger or acquisition, your information may be transferred to the new entity. In that case, the terms of this Privacy Policy will continue to apply and you will be notified in advance.

5 Cookies and Tracking Technologies

aq777 uses various types of cookies and similar technologies to improve your experience. The types of cookies used and their purposes are described below:

You can control or delete most cookies by changing your browser settings. However, disabling essential cookies may affect the normal functioning of the platform.

6 Data Security Measures

aq777 follows industry-standard security practices to protect your information. The key components of our security framework are:

• SSL/TLS Encryption: All data transferred between your browser and our servers is protected by the highest-grade SSL encryption.
• End-to-End Data Protection: Information remains encrypted at every stage, from collection to storage.
• Access Controls: Only authorized staff can access specific information required for their designated tasks.
• Regular Security Audits: Regular security tests are conducted to identify vulnerabilities in the system.
• Suspicious Activity Monitoring: Automated systems are active to detect unusual logins or transactions.
• Staff Training: All our staff receive regular training on data privacy.

While we ensure the highest security measures, no one can guarantee 100% security on the internet. We therefore ask you to take care of your own account security — use a strong password and never share it with anyone.

7 Data Retention Period

We do not retain your information beyond the period necessary. Retention policies for different types of information:

• Account Information: For as long as the account is active and for a set period after closure to meet legal requirements.
• Transaction Records: For the period required under financial regulatory rules.
• Identity Documents: For a set period after verification is complete, after which they are securely deleted.
• Support Communications: For a reasonable period after the issue is resolved.
• Cookie Data: Each cookie has its own expiry period, which in most cases is between 30 days and 1 year.
• Marketing Preferences: Until you withdraw your consent.

8 Your Data Rights

As a user of aq777, you have the following rights regarding your own information:

To exercise any of the above rights, contact us at [email protected]. We will fulfill your request as quickly as possible after verification.

9 Protection of Minors' Information

aq777's services are intended only for individuals aged 21 or older. We do not knowingly collect any personal information from minors.

An age verification process is followed during account registration. If a minor has provided information for any reason and this comes to our attention or a guardian notifies us, we will immediately delete that information and close the associated account.

If guardians believe their child has provided information on our platform, please contact us at [email protected].

10 Policy Changes & Updates

We may update this privacy policy from time to time due to business needs, legal changes, or technological improvements.

For important changes, we will:

• Update the date on this page
• Send a notification to your registered email address
• Display a notice when you log in to the platform

If you continue using the platform after any changes, you will be considered to have accepted the new policy. We therefore recommend visiting this page regularly.

11 Privacy Contact

If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact our support team:

We take every privacy-related request seriously. Our team is always ready to assist you in both Bengali and English.